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CUSTOMER CARE

Chat with us  by email or on social media.

Have any questions or concerns? 

We’re always ready to help!

 

 

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send us an email to:

taylors.handmade.store@gmail.com

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RETURNS&EXCHANGES
We gladly accept cancellations. Request a cancellation within 1 hour of purchase. If you purchase an item and immediately want to cancel, message me. As long as I haven’t started on your order I can cancel and refund you. There are many times that I am able to ship out the same day your order is placed, so please keep that in mind.

At the moment we do not accept returns or exchanges.
FAQ

How do the shirts fit?

All of our shirts are designed on 95% polyester and 5% spandex shirts which means that they are more form fitted. It is suggested that you may want to go up a size if you do not want them to feel tight.

What are the care instructions?

 

Our shirts are designed on 95% polyester and 5% spandex therefore you can wash them in cold or hot water.

What is Sublimation?

 

Sublimation allows our design team to transfer a design into a material and/or fabric using special paper, ink and heat. This effect is permanently printed onto the fabric. Less fading because the ink is embedded into the fabric and not laying on top like vinyl.

*No peeling

*No cracking

*Longevity

How do I track my order?

 

Your tracking number will be emailed to you after it is shipped off. Please know that once your item has shipped I am no longer responsible for lost or damaged items, it’s completely out of my control. Please contact USPS.

 

How long is delivery?

 

All items are shipped through USPS. Delivery time varies for each item.  Please read the description to see the additional delivery time. Please know that once your item has shipped I am no longer responsible for lost or damaged items, it’s completely out of my control. Please contact USPS.

Do you offer wholesale?

Wholesale is available now. For more details please message us and you will be sent a brochure with additional details on how you can sell our items in your store.

 

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